Use Cases/Retail/New Collection Launch

New Collection Launch

Create excitement around new arrivals with rich carousels and reserve-now CTAs.

9:41
TechStore
Verified business
Type a message...

RCS Capabilities Used

🎠
Carousel
Swipeable card stack lets customers browse multiple items without leaving the conversation.
🃏
Rich Cards
Full-bleed image with title, description, and action buttons — all inside the native Messages app.
⚡
Suggested Actions
Buttons that trigger real-world actions: dial a number, open a URL, or save a calendar event.

How It Works

  1. 1

    Business sends: "✨ Our Spring 2025 collection just dropped — be the first to explore!" — with quick replies "Browse Collection", "See Highlights"

  2. 2

    Customer taps: "See Highlights"

  3. 3

    Business presents a swipeable Carousel with 3 items: "Linen Blazer", "Silk Midi Dress", "Cargo Trousers"

  4. 4

    Customer taps: "Reserve"

  5. 5

    Business shows a Rich Card — "Linen Blazer — Reserved ✓" with buttons "Find in Store", "Buy Online"

Bind

Ready to deploy RCS for your business?

Bind designs and implements RCS flows that drive measurable results.

Why RCS Over SMS?

  • Native in Android Messages and Apple Messages — no app download required
  • Verified sender badge replaces anonymous phone numbers
  • Rich media, buttons, and carousels replace plain text links
  • Read receipts and typing indicators improve engagement visibility
  • Conversation history stays in the familiar SMS inbox

More Retail Use Cases

9:41
TechStore
Verified business
🏪 Exclusive for you! Your nearest store has a deal just for loyalty members today.
🎁 See My Offer
25% Off All Footwear — Today Only
25% Off All Footwear — Today Only
Show this message at the checkout. Offer valid at Oxford Street until 8 PM.
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In-Store Exclusive Offer

Drive footfall with hyper-personalised in-store promotions for loyalty members.

Rich CardsLocation ActionBarcode
9:41
TechStore
Verified business
🌟 You earned 250 points from your last purchase! Total: 1,850 points.
🎁 Redeem Points
500 pts → £5 Off
500 pts → £5 Off
Use on any purchase
1000 pts → Free Delivery
1000 pts → Free Delivery
For 3 months
2000 pts → £25 Gift Card
2000 pts → £25 Gift Card
Any store
Redeem
✅ Your £5 discount code is: POINTS500. Use it at checkout online or in-store!
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Loyalty Points & Rewards

Engage members with points updates and personalised reward redemption prompts.

CarouselRich CardsDeep Links
9:41
TechStore
Verified business
🎉 Your Order is Ready!
🎉 Your Order is Ready!
Collect at Oxford Street store. Order #CC-4412 · Counter 2 Held until today 8 PM
I'm on my way
Great! Head to Counter 2 on the ground floor. Show your order confirmation — no queue needed! 😊
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Click & Collect Ready

Notify shoppers the moment their online order is ready for in-store collection.

Rich CardsLocation ActionQuick Actions